Voice communications in hospitals can be delivered face to face or by overhead paging, desk phones, desk phones with wireless extensions (or Bluetooth headsets), cell phones, Voice over IP (VoIP), wireless VoIP, wireless voice paging (one-way) nurse call systems, intercoms, and two-way radio. Increasingly, wireless voice is preferred, reducing our practical choices to desk phones with wireless extension or Bluetooth headsets, wireless voice paging, cell phones, and wireless VoIP.
At RF Connect, we expect to see cell phones and wireless VoIP predominate in the 3 year timeframe because of
the ubiquity of cellular solutions,and their convenience for referring physicians, patients, visitors, and outsourced staff workers
the cost and network advantages of VoIP,
the increased availability of the Treo-like integrated voice/PDA handsets
the forthcoming availability of larger form-factor handheld tablets with Bluetooth headsets for hands-free voice communications
Are these systems ready for prime time? What are the communications infrastructure implications of these trends? We'll explore these in future posts.
Mike McKay (mpmckay@rfconnect.com) is the co-founder and CTO of RF Connect LLC, a Michigan-based wireless services and integration firm. He was formerly the program manager for communications systems at University of Michigan Hospitals, responsible for the voice, data, video, nurse call, radio, etc. for the complete re-build of the University of Michigan Hospitals campus. He has since consulted on designs and provided systems solutions for a variety of hospitals in the US
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